Shipping policy
SHIPPING POLICY
Shipping Policy
Last updated: August 19, 2026
Thank you for shopping with Guanawear.
We work with different fulfillment and shipping partners to deliver our products to customers in the markets we serve.
Order Processing
Orders are processed after payment has been successfully confirmed.
Processing times may vary depending on the product, supplier, destination, inventory availability, weekends, and public holidays.
Where an estimated processing or delivery time is displayed on a product page, checkout, or order confirmation, that estimate applies to the relevant order.
Shipping Destinations
Guanawear currently ships to selected countries and regions available at checkout.
Availability of specific products and shipping methods may vary by destination.
If your country or region cannot be selected during checkout, we currently do not offer delivery to that location.
Delivery Times
Delivery estimates are estimates and not guaranteed delivery dates unless explicitly stated otherwise.
Delivery times can vary depending on:
- Destination country or region
- Fulfillment location
- Shipping carrier
- Customs processing
- Weather conditions
- Public holidays
- Carrier delays
- Other circumstances outside our reasonable control
When an unexpected delay materially affects your order, we will provide information or options as required by applicable law.
For orders to the United States, Guanawear will comply with applicable requirements concerning advertised shipment times, delays, cancellations, and refunds. The FTC requires online sellers to have a reasonable basis for promised shipping times and, when no shipping time is stated, generally uses a 30-day shipment rule.
Tracking
When tracking is available, you will receive tracking information after your order has shipped.
Tracking information may take some time to update after the carrier receives the package.
Multiple Packages
Some orders may contain products fulfilled from different locations.
As a result, your order may:
- Arrive in more than one package
- Have multiple tracking numbers
- Arrive on different dates
You will not be charged additional shipping fees after checkout simply because an order is divided into multiple shipments.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
Please review your address carefully before completing your order.
If you notice an error, contact us immediately at info@jairoramirezart.com
.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Customs, Duties, and Import Taxes
International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless explicitly stated at checkout that such charges have been collected in advance, these charges may be payable by the recipient.
Customs and import rules vary by destination. Swiss customs likewise notes that cross-border online purchases can be subject to applicable customs and tax rules.
Lost or Missing Orders
If tracking indicates that your package has not arrived within the expected delivery period, contact us at info@jairoramirezart.com
.
We will review the shipping information and work with the carrier or fulfillment partner to determine an appropriate solution.
If tracking shows a package as delivered but you cannot locate it, please first check:
- Around the delivery location
- With household members
- With neighbors where appropriate
- With the local carrier
Then contact us if further assistance is required.
Damaged Packages
If your order arrives damaged, please retain the packaging and contact us promptly with photographs of the package and product.
See our Return & Refund Policy for additional information.
Contact
Questions regarding shipping can be sent to:
Guanawear
https://guanawear.com
